Free home visits. A person from our office answers the phone 24 hours a day.
Ask for a free home visit

Home care is where our heart is

Since 2003, Assured Assistance has been helping seniors age with dignity in the home they love. We believe exceptional care starts with exceptional people. That's why we carefully select, train, and support caregivers who provide dependable, compassionate care. Whether your family needs a few hours of help or more extensive support, we'll work with your schedule to find the care that fits your loved one's needs.

Sherry Kutz, Managing Director Kristin Galle, RN, BSN, Case Manager Nikita Whitfield, Staffing Coordinator
Six people, one office
The ones who answer the phone, day or night
Two older hands holding a small model house
A smiling older woman with a cup of coffee at a café table
2003
The year the office opened in Reading
24 hours
Around the clock, in shifts, never a live-in
Every one
Of our caregivers is our employee, never a contractor

Age with dignity in the home you love.

Not a franchise. One office in Reading, and the person who writes your mother's care plan is the one who picks up when you call about it. We match your mother with a caregiver who is our employee, screened and trained by us.

  • An individualized care plan
  • Background-checked caregivers
  • Licensed by the state of Pennsylvania
  • Office on call 24/7
  • Bonded and insured for safety
  • Shifts to fit your schedule
Our mission

To help seniors age with dignity in the home they love by providing quality service through exceptional caregivers.

A caregiver hugging a smiling older woman in a wheelchair outdoors
Before a caregiver reaches your door
  • Interview and references
  • Pennsylvania background check
  • Trained in the office and field

Six kinds of help, one office

A kitchen sink under a window in afternoon light
A caregiver brushing an older woman's hair at home

Elder care at home

The everyday things that got harder. A shower without being rushed, breakfast and medications supervised, the laundry, a ride to the doctor, companionship for the afternoon, in her own house on her own schedule.

  • Bathing, dressing, and grooming
  • Meals, and medications reminded and supervised
  • Laundry, linens, and a tidy house
  • Errands and rides in the caregiver's own car
Read about elder care at home

Ask for a free home visit. Call us at 610-796-4737

Our community partners in Berks County

  • Berks Encore
  • Berks County Area Agency on Aging
  • Alzheimer's Association
  • Paramount Living Aids
  • InTouch by SAH
  • AAA Reading Berks
Everyone we work with, and their phone numbers

What happens when you call. Four steps between the first call and the first shift.

A person answers, someone comes to the house, and the first shift starts on the day you set.

Keys hanging on a hook on a wooden wall
A caregiver in scrubs greeting an older woman with a cane
An older couple and a younger man laughing at a phone on the couch
  1. Contact us by phone or the form

    Tell us how we can help. We are here to listen and help you form a plan.

  2. Share your needs, concerns, and questions

    We listen carefully to understand routines, preferences, and safety concerns so we can recommend the right level of support.

  3. Schedule a free in-home consultation

    Our Client Relations Manager will visit the home to learn more and begin shaping your personalized care plan.

  4. Meet your caregiver

    We match you with a caregiver based on personality, experience, and care needs, for comfort and trust from day one.

A young woman tucking a blanket around an older woman in her chair
A metal watering can in a bed of mint
A cup of tea, a notebook, and a candle on a wooden table

The everyday things, and the harder ones.

From the first visit onward, we work to enhance her independence, restoring confidence and building routines. A caregiver provides the support your mother needs throughout her day, from a simple ride to the pharmacy to a full day of support. Our focus is on consistency, familiarity, and communication, maintaining her routine and keeping your family informed every step of the way.

  • Bathing and dressing
  • Meals and the kitchen
  • Medication reminders
  • Laundry and housekeeping
  • Errands and rides
  • Companionship
  • Memory care
  • Hospice support
  • Care in a facility
  • Overnight care
Everything a caregiver does, on one page

See what people are saying about us

Google reviews and notes sent to our office, quoted as written

  • "The level of care has been wonderful. The people treat my mother as a dear friend."

    Cassandra
    Google review
  • "Kindness, compassion and care are the reasons I highly recommend Assured Assistance."

    Holly
    Google review
  • "Assured Assistance is a company that thrives on compassion."

    Sue
    Google review
  • "Thank-you for the years of kind compassionate care for our father. We are so grateful for it all."

    Michelle, Birdsboro
    Sent to our office
  • "My caregiver is an outstanding person. She is reliable in all dealings. I highly recommend her!"

    James, Sinking Spring
    Sent to our office
  • "Our caregiver is a Mother Theresa!"

    Austin, Wyomissing
    Sent to our office
  • "She is always kind, very helpful and professional. I always felt happy and encouraged when she came to visit."

    MaryAnn, Fleetwood
    Sent to our office
  • "They were honest and up front with me even though I did not always agree. I know they had mom's best interest foremost in mind."

    Ellen, Reading
    Sent to our office
Call 610-796-4737 or ask for a visit